Player Protection

We take responsible play seriously. Fair Crown puts player safety at the centre of our service and provides clear tools and guidance to help you stay in control. This page explains Fair Crown Responsible Gambling measures, the limits and options available in your account, how to spot risky behaviour, and where to go for support. Use these controls any time you feel gambling is becoming a problem. Simple, direct steps help protect your funds, your time, and your wellbeing.

Fair Crown Responsible Gambling

Commitment to responsible play guides our approach. We offer a set of practical tools and clear information so you can manage how, when and how much you play. Access settings from your account and adjust limits or take a break whenever needed. Our aim is to make controls straightforward and available in plain language.

Player Protection Principles

Safety first. Limits are voluntary and reversible, identity checks protect minors, and account controls are designed to reduce harm. Privacy and discretion are maintained when you use any responsible gambling option. Measures are focused on harm minimisation and user control rather than promotion.

Tools to Manage Gambling Activity

Deposit Limits

Set daily, weekly or monthly deposit caps to control spending. You can lower limits immediately; increases may require a cooling-off period. Limits apply to real-money activity and are visible in your account settings.

Loss and Wager Limits

Apply loss limits to cap total losses over set periods. Wager limits restrict the size of single bets or total stakes. These options reduce short-term risk and help keep play within planned budgets.

Time-Outs and Session Controls

Take a short break with a time-out for one day up to several months. Session reminders and forced logouts help reduce lengthy play sessions. Use time limits to control session length and frequency.

Self-Exclusion

Choose self-exclusion for longer-term breaks. Options range from months to permanent exclusion. During exclusion, access is blocked and account activity is frozen. Support is available to reverse temporary exclusions when the chosen period ends.

Recognising Signs of Problematic Behaviour

Look for chasing losses, betting more than planned, hiding activity, neglecting work or family, or feeling anxious about gambling. Repeated failed attempts to stop, borrowing to gamble, or sudden changes in mood are also warning signs. Trust instincts and act early.

Guidance for Staying in Control

Set a budget before you start. Use deposit and loss limits. Schedule play times and stick to session limits. Keep gambling separate from bills and essentials. Talk to trusted friends or family if you notice risky patterns. Small, consistent actions help maintain control.

Professional Help and Support Organisations

If gambling causes distress, contact professional services. In Australia, phone Lifeline on 13 11 14 or visit Gambling Help Online for chat and counselling. For immediate crisis support contact local emergency services. We encourage using recognised support organisations for specialised help.